If you are not completely satisfied with your purchase, we welcome you to return it within 14(fourteen) days from the date of receipt for a refund or an exchange. They must be returned NEW, in an unused condition to receive a refund. Please be sure to try on your skates as soon as possible to ensure an accurate fit. Try on indoors, on carpet, or clean floor. Please sit, and stand up in them/lace them all the way up.
To prevent any delays in the return process, Shauwney’s Skate Palace requires an invoice reference or receipt for ALL items being returned, credited, or exchanged. Shauwney's Skate Palace offers free Domestic return shipping for your items via USPS. International orders are subject to a shipping fee.All shipping method fees are NON-REFUNDABLE. Shauwney’s Skate Palace receives the item(s), and your card will be refunded the purchased amount.